Topic: [Bug] Receiving a "technical problem" error when attempting to upload

Posted under Site Bug Reports & Feature Requests

Bug overview description.

Attempting to upload a new post results in an error message (verbatim message on far bottom)

What part(s) of the site page(s) are affected?

https://e621.net/post/upload

What is the expected behavior?

Expected behavior is to successfully upload the post and be directed to the post URL.

What actual behavior is given instead?

I was directed to https://e621.net/post/create with an error message on a white background.

Time of incident (if applicable).

Attempted uploading periodically from October 29, 10:38 PM EST through 11:18 PM EST

Can you reproduce the bug every time?

I can reproduce the bug every time.

What steps did you take to replicate this bug?

1) Navigate to: https://e621.net/post/upload
2) Download and attach this file: https://pbs.twimg.com/media/C1lzBzTVIAAUgT9?format=jpg&name=orig
3) Add the following tags:

2014 anal anal_penetration anthro anthro_on_anthro butt canid canine canis claws coyote duo erection eyes_closed fox fur graphite_(artwork) happy happy_sex kenket male male/male male_penetrated male_penetrating male_penetrating_male mammal nude open_mouth paws pencil_(artwork) penetration penis sex smile tongue tongue_out traditional_media_(artwork) wolf 4_toes kneeling biped pawpads canine_penis knot hi_res

4) Add the following sources:

https://twitter.com/darkdirtybird/status/817811289410072577
https://pbs.twimg.com/media/C1lzBzTVIAAUgT9?format=jpg&name=orig
https://www.furaffinity.net/view/15022676/
https://www.furaffinity.net/user/kenket/
https://d.facdn.net/art/kenket/1416205130/1416205130.kenket_accessgranted.jpg
https://d.facdn.net/art/kenket/1416264402/1416205130.kenket_accessgranted.jpg

5) Add the following description:

Larger version of post #559593

[section=Uploader Notes]
The previous e621 upload contains compression artifacts not present in any source.

In the Twitter orig version, the subjects are positioned differently relative to the background than the FA source. However, the quality-to-resolution ratio is higher, so I decided to upload this version over the FA one.

I've preserved the original FA direct link for archival purposes, which is visually identical to the direct link the active FA post leads to.
[/section]

6) Set the rating to Explicit

7) Attempt to upload

Errors or other messages returned (if any).

The site is currently experiencing a technical problem and will return as soon as possible. 

Updated by KiraNoot

Update:
The error has been resolved on attempt to reupload on October 30, 2019, 2:15 AM EST, successfully uploading as post #2038090. I cleared the browser's cache and signed in to e621 again. I used the same information and file in this attempt to verify whether the error was still occurring or not.

While I'm glad it worked, I feel like a more concrete error message would have helped diagnose and resolve the issue more expediently. I still don't know what prompted the error when I tried to upload earlier.

Updated by anonymous

I'm getting the same problem but with everything I attempt upload.
I've cleared my cache, I've restarted my browser I've logged out and back in, nothing worked.

Updated by anonymous

Untamed said:
I'm getting the same problem but with everything I attempt upload.
I've cleared my cache, I've restarted my browser I've logged out and back in, nothing worked.

I'm getting this as well. Whenever I go to upload instead it goes to a white error screen with some text saying that there has been an error.

Updated by anonymous

The error is occurring again for me when attempting to upload a PNG file from desktop as of 10:25 PM EST.

Updated by anonymous

Hi there, this has been diagnosed but it may take a little bit to get it fully resolved. And there may be a short amount of downtime later on to help resolve it further.

Updated by anonymous

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