I take it there’s a reason you can’t undo them here? But I think it would be helpful, It happened to me tonight and in my defense, I was very tired while also having a headache.

The idea's been rolled around internally, but ideally we don't want users having any control over the ticket after it's been submitted, that could cause users burying valid tickets without us knowing

Accidental reports are not a big deal. At all.
A staff member will have to click two buttons, and you'll get a boilerplate message back. That's it.

ye shall bare the weight of thy sin